Operations Manager – Phase 2 Awaab’s Law Works

Temporary 6-month assignment | £55,000 salary equivalent | Barking & Dagenham

Important information about this role

This is a temporary 6-month assignment with BD Group, with the successful candidate employed and paid through Adecco.

Candidates must be available to start on 16 November 2026, due to the timescales of the programme.

While the initial assignment is for 6 months, there may be the potential for the role to be extended or become permanent, subject to business requirements.

What we are looking for

We are looking for an experienced Operations Manager to support the delivery of BD Group’s Phase 2 Awaab’s Law works programme.

The successful candidate will take operational responsibility for managing and reducing a backlog of repair and remedial works across multiple trades, ensuring works are effectively prioritised, resourced and progressed through to completion.

This is a hands-on operational management role requiring someone who can quickly take control of a busy programme of works, manage competing priorities and ensure a high-quality service is delivered to residents.

Key Responsibilities

• Take operational ownership of the Phase 2 Awaab’s Law works backlog, ensuring works are effectively planned, prioritised and completed.
• Manage the day-to-day delivery of works across multiple trades and workstreams.
• Coordinate available resources to ensure jobs are allocated and progressed efficiently.
• Monitor outstanding works, identify delays and take appropriate action to keep delivery on track.
• Manage priorities based on urgency, risk and resident requirements.
• Work closely with operational teams, supervisors, trades and contractors to ensure works are completed within required timescales.
• Monitor performance and productivity across the programme.
• Identify and resolve operational issues affecting delivery.
• Ensure accurate records are maintained and progress against the backlog can be clearly reported.
• Provide regular updates on programme progress, outstanding works, risks and areas requiring escalation.
• Ensure works are delivered to the appropriate quality, compliance and Health & Safety standards.
• Maintain a strong focus on the resident experience and ensure disruption is minimised wherever possible.
• Support the wider operational team in driving improvements and reducing outstanding works.

Skills & Experience

We are looking for someone with:

• Strong experience managing repairs, maintenance or property-related operations.
• Experience managing a high-volume workload or backlog of works and driving this through to completion.
• Experience coordinating multiple trades, contractors or operational workstreams.
• Strong operational management and problem-solving skills.
• The ability to prioritise work based on urgency, risk and operational requirements.
• Experience monitoring performance and identifying delays, issues and required interventions.
• Strong organisational skills and the ability to manage competing priorities.
• The ability to work effectively in a fast-paced operational environment.
• Strong communication skills with the ability to work effectively with trades, colleagues, contractors and residents.
• A proactive approach with the ability to take ownership and drive delivery.
• Previous experience within social housing, repairs and maintenance, property services or a similar environment would be highly desirable.

Working Arrangements

• Contract: Temporary 6-month assignment
• Salary: £55,000 salary equivalent
• Employment: Employed and paid through Adecco
• Start date: 16 November 2026
• Location: Barking & Dagenham
• Programme: Phase 2 Awaab’s Law works
• Future opportunities: Potential for the assignment to be extended or become permanent, subject to business requirements

About BD Group

BD Group was created by the London Borough of Barking & Dagenham to create positive economic, environmental and social change.

We provide a range of services for public and private sector clients, with a focus on delivering safe, high-quality services based on our understanding of local needs.

Please note: This is initially a 6-month temporary assignment, with the successful candidate employed and paid through Adecco. Candidates must be available to start on 16 November 2026. There may be potential for the role to be extended or become permanent beyond the initial assignment.