Who we are

We are a property and facilities services group that serves our communities by primarily providing healthy catering for schools, cleaning services and responsive home repairs and maintenance, while creating opportunities for local people to live, work, and grow for a fulfilling future. We combine the best of private sector commercial approaches and customer focus, but with a public service ethos.

We are passionate about delivering quality services and great value for money, but we also care deeply about our customers, our people and those that we support. We offer cutting-edge commercial propositions, but with a heart.

We are different, in that all of our profits are invested back into the people and communities of the Borough. With around 650 employees, we are located on a site with great historical connections. We benefit from good transport links, being only 5-minute walk from the nearest district line underground station.

The Group own and manage the LondonEast-UK site, where our office ‘The Cube’ is located. Our site is going through an exciting period of regenerationwhich includes the development of a new Eastbrook Film Studios, and hosts cutting edge scientific establishments. Quite often our team will bump into film crew and actors on their way to lunch, park up next to film trailers in the morning, or are involved in cutting edge experiments with some of our neighbours research labs based on our site.

In short, there is lots going on and big plans for the future - this is genuinely a really exciting time to be part of BD Group!  

Our values

Our aim is to offer cutting-edge commercial propositions, but with a heartThis is reflected in our company values.  



do everything from the heart with pride and passion



give everything you do 100% and make it exceptional



be ready to work with and around any obstacles



to your team, clients, tenants, contractors, treat people the way you would like to be treated



one team at the heart of everything we do


of our team are proud to work here


of our team feel valued at work


of our team feel they are doing meaningful work 

Customer Feedback

Customer Feedback – Soft FM

“I wanted to send over a compliment for the cleaner who attended this morning, she is covering and did a fantastic job, all clean and smelling lovely. Before leaving she brought to my attention an issue that could be dangerous. We have family contacts in the rooms, so this may have caused an injury and was dealt with quickly, we would not have known otherwise. Give her a big thank you from us!”

Customer Feedback – Soft FM

“The standard of the lunches is great, and we thank you again for the service you provide us and for our wonderful children.”

Customer Feedback – Soft FM

"I would like to express my sincere admiration for the outstanding work the team provide. I have witnessed how hardworking and dedicated the team are. Students have told me how polite and caring they are and that they always have big smiles on their faces. I would like to personally nominate them for any award that maybe coming up as I truly and honestly believe they deserve it."

Service feedback from Local Councillor

I visited a customer who was singing the praise of the great work done by Lee. I myself have spoken to and dealt with Lee on a number of occasions and I understand why the customer sings Lee’s praise. I hope that the wonderful work that Lee does for our residents is brought to her line Manager’s attention. Lee’s excellent work should be broadcasted to all.” 

Customer Feedback – Soft FM

When I experienced delays my complaint was picked up by Ash, Customer Liaison Officer, who spent a lot of time and effort communicating my concerns. Ash communicated with me frequently and insured I was kept in the loop throughout the process, rest assured the safety check has been done successfully and thank you and gratitude extended to Ash for the extra efforts put in to have this matter resolved.

Our Location

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